Frequently asked questions – icount mastercard gift card phone number

Frequently asked questions – icount mastercard gift card phone number Once your application process is complete, you will receive your account details immediately,* it can however take between 3-5 working days for you to receive your personalised icount prepaid MasterCard. • Card and personal details are processed securely, protected by Verisign • This payment process can be used regardless of which tariff you are choosing to go for If you don’t have a card to hand right now, dont worry! You can use the application status tracker after applying to pay for your card online. Mastercard ticker symbol Please visit www.mycashplus.

co.uk/tracker to complete your payment. You’ll then need the ten digit application


reference number that appeared on the confirmation email or letter that Cashplus sent to you after you applied.

If you’ve chosen a Pay Monthly or Pay As You Go card, you can pay for your card quickly and easily by text: • Choose ‘Pay by text’ when you apply, then follow the simple instructions onscreen, including texting the word ‘CARD’ to 07797 800601. Order mastercard All texts are charged at the standard text message rate set by your mobile phone provider • You’ll receive a text message containing an eight character payment confirmation code • Any amount due back to you will be credited to your ClearCash card’s icount • Cashplus will then send you a payment letter via post and email • Works for any price plan whether Pay Monthly or Pay As You Go Lost your letter or it hasn’t arrived?

No problem – order a new copy online or contact our customer services team. Don’t forget you can go back at any time and pay online with a debit card.

Yes – the icount current account with Prepaid MasterCard is only available to applicants aged 18 and above however you can add up to 4 additional cardholders to your account from the age of 13 and above. No. Mastercard securecode deaktivieren You must be resident in the UK and have a verified UK address in order to apply for an icount current account with prepaid MasterCard. Prepaid mastercard free If we cannot verify you, you may be offered an Express account. Yes! You can use your icount to pay for bills.

Online mastercard Total Access cardholders can do this a few ways whether it be by Standing Order or standard electronic payment (in person, over the phone or internet) and also by Direct Debit. Check your mastercard balance Express account holders wanting to do this will have to upgrade their account. You can also use your icount prepaid MasterCard online, in store and over the phone, anywhere you see the MasterCard Acceptance Mark We do not automatically issue paper statements, however you can easily view your balance and online statement by logging into your icount Members’ Area or requesting your balance by SMS text message. Mastercard securecode hsbc You can also download your transactions in to a statement format from your Members Area To have the latest information on your account sent to your mobile phone by Cashplus, just: Each text costs your usual network tariff plus 25p which will be charged to your mobile phone.

Paper statements can be sent on request however your account will be charged a £10 administration fee. The maximum balance that can be held in your Total Access icount current account is £5,000. Mastercard black For the Express account the maximum balance is £2,000 in a single year. Visa or mastercard gift cards Clients on Express accounts will need to upgrade their card within 60 days of applying. For further information on limits please see the Fee Details.

In order to do this you will need to reference your own unique account number and sort code, which can be found in your icount Members’ Area and on your card. Payments will be under the name of APS Financial Limited, and are serviced by them on our behalf. Before linking your accounts, please ensure you have money in your icount first and also ensure that you have a Total Access account.

Mastercard number generator If you do not, your funds will not be loaded If your icount card is lost, stolen or you suspect that your card has been used by someone other than yourself, let us know as soon as possible so that we can cancel your card and prevent any further transactions taking place. You can contact the Lost and Stolen number on 0330 024 0924** (Available 24 hours. Mastercard gift card activation Calls may be recorded). In the event of transactions on your card which were not carried out by yourself we will refund those transactions provided you have used the card in line with our Terms and Conditions.

• There are no funds left on your card – you may need to load more money if you wish to make a purchase • We have blocked the card for security purposes or on your instructions • The card has expired – please check the expiry date on the card itself Call the customer service team on 0330 024 0924** (+44 207 153 8940 from outside the UK). No fee mastercard gift card Calls may be recorded. Alternatively visit the contact us page to find out more information. Yes. Free mastercard with money You have a legal right to cancel your icount prepaid MasterCard card up to 14 days after you receive it without charge. Create a mastercard Under the terms and conditions, you also have the right to cancel your icount card after this 14 day period and a fee may be applicable.

If you cancel your icount with us, we will arrange for any unused funds on your cancelled account to be refunded to you. Mastercard number This will be done once all transactions and fees have been deducted, including an account closure fee if applicable. You will not be entitled to a refund of money you have already spent on transactions authorised or pending, or any fees for use of the card before the card is cancelled or expires.

If you wish to cancel your icount with us please follow the instructions in the Terms and Conditions. You should notify us immediately in line with the Terms and Conditions.

Mastercard number generator with security code You can update your personal details by logging into your icount Members’ Area and clicking on “Edit personal details” or call Customer Services (serviced by Cashplus). We request that you do this as soon as possible after your details change to ensure you do not miss out on important communications from us. We’ll send you an email before your card is due to expire. Mastercard information If your icount prepaid card is renewed, it will be on the same pricing plan as your expiring one, unless you ask us to change it. Your new card will be sent to your current address and an icount prepaid card renewal fee will be charged to your account on, or shortly after, the date that your replacement prepaid card is issued.

Cash mastercard Your renewal card will be activated for use. The new icount prepaid MasterCard card will be linked to your Members’ Area and any current balance will be available to use. We will let you know which account you have by email and by letter when you receive your icount prepaid MasterCard®. Alternatively, visit the Members Area and see if there’s an ‘Upgrade your account’ button…

if there is, you currently have an Express Access account, so you should upgrade. Prepaid mastercard international Or just call us. • You can top up your account using your bank account or you have your wages paid directly to your icount current account Please check the Members Area to confirm whether we need proof of identification, proof of address, or both. Please note that all bills and statements must have been sent to you in the post and must show your name, address and, if applicable, account number.

Your new card will be sent to your current address and a modest ClearCash prepaid card renewal fee will be charged to your account on, or shortly after, the date that your replacement prepaid card is issued. The new ClearCash prepaid card will be linked to your Members Area account and any current balance will be available to use. Occasionally, cards aren’t automatically renewed, but we’ll let you know in advance.

If you haven’t received your new Icount prepaid card ten days before your card’s due to expire, please contact our Customer Services team. For further information on card renewals please contact Customer Services.

You may ask a question using the form below, however note the information will become public so please refrain from publishing sensitive personal details. *Subject to terms and conditions. Multinational debit card owned by mastercard Accounts available to applicants aged 18+ years and being resident in the UK and/or businesses being based in the UK. Banks that accept mastercard Accounts are only available to customers whose identification has been verified. Where to buy a prepaid mastercard The icount card is issued by APS Financial Ltd (AFL) pursuant to licence by MasterCard International Incorporated.

Mastercard phone number uk AFL is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 for the issuing of electronic money. Mastercard securecode authentication failed Cards are serviced by Advanced Payment Solutions Ltd (APS) which operates the card on behalf of AFL. How to apply for mastercard AFL & APS registered address is 6th Floor, One London Wall, London EC2Y 5EB. Mastercard prepaid debit card Registered in England and Wales under company numbers 06029941 & 04947027 respectively.

Credit facilities are provided by APS subject to affordability and prepaid account being in good standing. Us mastercard APS is authorised and regulated by the Financial Conduct Authority for consumer credit activities (Registration No. Mastercard prepaid card activation 671140). Mastercard usa Creditbuilder (logo) and Debit Protect (logo) are registered trademarks of APS. Check balance on prepaid mastercard gift card Creditbuilder is only available on monthly pricing plans. Mastercard gift card uk MasterCard, the MasterCard Brand Mark and Tap & Go are registered trademarks of MasterCard International Incorporated.

Mastercard eurocard The Post Office® and Post Office symbol are registered trademarks of Post Office Ltd. Mastercard gift card ireland Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. Mastercard debit card and other countries. Does mastercard start with 5 App Store is a service mark of Apple Inc. Www mastercard com login Android is a trademark of Google Inc. Visa or mastercard gift cards Google Play is a trademark of Google Inc. Mastercard securecode einrichten Data charges from your mobile network provider may apply when using the Cashplus Mobile App. Mastercard gift card locations ◊Call charges are 10p per min from BT landlines. Create a mastercard Call charges from other networks and from abroad may vary.

Pc mastercard phone number lost card Calls may be recorded. The Financial Services Compensation Scheme does not apply, but in accordance with the Electronic Money Regulations 2011, all funds are safeguarded in a separate high street bank account.

icount is a trade name of icount Money Limited, Nelson House, Park Road, Timperley, Cheshire, WA14 5BZ: Registered in England & Wales No. About mastercard 05416538 Site: http://icount.co.uk/faq/